
Frequently Asked Questions
Find quick answers to your most common questions about our insurance and services
Clear and precise information about our services
Answers to the most common questions from our clients
Frequently Asked Questions
Find quick answers to your most common questions about our insurance and services. If you can't find what you're looking for, don't hesitate to contact us.
In KeyFirst we offer a variety of insurance to protect what matters most to you, including Health Insurance, Term Life Insurance, IUL Life Insurance, Medicare, Accident Insurance, International Travel Insurance among others. Visit our Services page to learn more details.
You can get a free quote in several ways: by completing our online form, using our live chat, calling our team directly at (407) 919-3933, or via WhatsApp with one of our agents. We're here to help you find the best coverage at the best price!
To file a claim, you will generally need your policy number, details of the incident, and any supporting documentation (photos, police reports, etc.). Our team will guide you through the process to make it as simple as possible. You can contact us for assistance with your claim or visit our services page to learn more about specific coverage details.
Insurance companies do not offer discounts on their policies. Our duty as agents is to provide you with correct and transparent information so you can make the best possible decision.
You can contact us by phone at (407) 919-3933, by email at info@keyfirstinsurance.com, through live chat on our website, or by visiting our offices. You can also schedule an appointment through our contact page. We are available Monday through Saturday from 9am to 6pm.
Activation times vary depending on the type of insurance. Many policies can be activated the same day, while health insurance may have specific start dates, usually on the first day of the month following the enrollment date. Your agent will provide you with the exact details during the application process.
We collaborate with numerous top-tier insurers to offer you the best options. This allows us to compare different plans and find the best coverage at the most competitive price according to your specific needs. Visit our services page to see the range of insurance providers we work with for each type of coverage.
Even if you have coverage through your employer, there may be gaps in your protection. Often we can provide you with a more competitive option in terms of price and coverage. We recommend reviewing your current policy to identify potential additional needs, such as supplemental insurance or coverage for dependents. Talk to an agent to evaluate your specific situation and needs.
Most of our policies can be canceled at any time, although some may have specific conditions or minimum periods. Review the terms of your contract or consult with your agent to understand the implications. You can also chat with us for immediate assistance regarding policy cancellations.
Yes! We offer complete service in Spanish. Our bilingual team is prepared to assist you throughout the entire process, from quoting to claims management, ensuring you perfectly understand the terms of your coverage. You can visit our Spanish website or contact our Spanish-speaking agents for assistance in your preferred language.

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